Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
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Value for Money
Service
Room Lighting
8.2/10
Great
Rooms
8.3
Location
9.3
Service
8.0
Dining
7.3
Guest reviews
8.2/10
based on 3 reviews
8.7
8.7/10 based on 759 reviews
William
United States,
December
2023
9.2/10
I couldn't have asked for a better stay! The hotel is superb, with clean rooms equipped with everything you need, including a lovely balcony with stunning views of the Matterhorn. The service was top-notch, friendly, and incredibly helpful. The location is a dream for skiers right in front of the Sunnegga lift. The dining experience was satisfying with delicious fueling options for a day in the mountains. A truly fantastic value for money!
Rooms
10.0
Service
9.0
The staff was incredibly friendly and helpful, ensuring all our needs were met, even our special requests for our baby.
Location
10.0
The location is perfect, right in front of the Sunnegga lift, ideal for skiers and snowboarders looking for easy access to the slopes.
Dining
8.0
The dining experience was delightful, providing good quality food and beverages to fuel a day in the mountains.
Facilities
9.0
The facilities were excellent and added to the overall enjoyable experience of the stay.
Marilyn
United States,
November
2023
7.8/10
I had a wonderful stay at this hotel. The room was spacious with a breathtaking view of the Matterhorn, though it could use more lighting for preparing outfits. The service was helpful, yet a bit lacking in warmth. The location was excellent, perfect for skiers and hikers alike, with stunning Matterhorn views. The dining experience was satisfactory but could be more diverse. Overall, a great value for the price paid.
Rooms
8.0
My room on the 2nd floor was big with a Matterhorn view and very bright. It offered a great price for the unobstructed view.
Service
7.0
The service was helpful, but I hoped for a bit more friendliness and warmth from the staff, especially in the common areas.
Location
9.0
The hotel's location was perfect, with easy access to skiing and hiking spots. The balcony views of the Matterhorn were stunning.
Dining
7.0
The dining experience was decent, with typical Swiss offerings. The breakfast was good, but I wished for more variety.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay, though nothing too extravagant.
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Service
Michael
United States,
July
2023
7.8/10
I had a mixed experience at the hotel. The rooms were a bit small but offered a balcony with a view of the stunning Matterhorn. The staff was generally friendly and helpful but lacked a bit of warmth. The location was superb, perfect for skiers with easy access to cable car stations. The dining was good with a Swiss setup; it was adequate but not lavish.
Rooms
7.0
The rooms were a bit small but had a balcony with a view of Matterhorn.
Service
8.0
The staff were friendly and helpful, but I wished for a bit more warmth and greetings.
Location
9.0
The location was superb for skiers with easy access to cable car stations.
Dining
7.0
The dining was good with a typical Swiss setup.
Facilities
8.0
The facilities were satisfactory and met my needs during the stay.